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Contact Chatrandom

We love getting feedback from our users! If you would like to contact us with any concerns, comments, questions, suggestions, or ideas, simply fill out the form below. Thanks for taking the time to get in touch!

What is this concerning?
  • Cancel my membership
  • Issues creating Membership
  • Banned from Chat
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  • Other Questions

To cancel your membership, click on “my account” and then click “cancel membership”. If you need assistance canceling your membership, please contact our billing support department.

If you are having issues upgrading your account, please contact us and tell us a little bit about the issue you are having.

If you feel that you have been banned from chat in error please wait for our system to verify the ban, please be patient you may get unbanned. You may be able to also use our fast-track service for immediate chat reactivation.

Please tell us a bit about the bug or issue you are experiencing.

To permanently delete your account, click “My Account” and then click “delete my account”

To report alleged unlawful or alleged infringing material, please complete the following form. We will review your report as promptly as possible. For more information, refer to our Complaint and Content Removal Policy.

If you have other questions or comments please contact us using the form below.

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